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Polar Help Desk Professional

Polar Help Desk Professional is a web based solution for an IT support department. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management. It is based on ITIL, set of best practice, drawn from the public and private sectors internationally. The source code is available for purchase.
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Nhà sản xuất: Polar Software
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Polar Help Desk Professional is web based help desk software for small to medium businesses. Features include:

  • Incident management
  • Knowledge Base
  • Email integration
  • Active Directory integration
  • Service Level Management
  • Reports
  • Multiple languages support

Web server: Windows® 2000 (IIS 5.0), Windows® XP (IIS 5.1), Windows® 2003 (IIS 6.0) Please note: Must have IIS 5.0 or better installed • Microsoft .NET Framework Version 1.1 • Microsoft SQL Server 2000

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