Beginning a session with Netviewer Support is simple. After you start a support session from the website, you will receive a number. To access a remote PC or Mac, all you have to do is get your customer this number. Netviewer will have email options with a link to the site where the customer needs to enter the number. You could also tell your customer through the Skype or Windows Messenger add-in that the remote software provides. Try adding a link on your own website or copy the number into your own email and send it. A prompt will appear on your customer’s screen asking for permission to run the program. No download, registration or sign-up process is required for the customer. Overall, the process is quick and simple.
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